I used to do IT work at the NRC, not having had any formal training for such an endeavor. Nevertheless, I struggled my way through and found it very rewarding to solve problems for people, even the smallest of issues. I actually credit that experience for getting me to where I am today at WP. Anyway, I wanted to take a moment to say thanks to you and your staff. It’s not easy work and much of the time, it’s thankless. I have spoken to many people within the company and there is a resounding response of “this is so much better than what we had before.” Once reminded of the way things used to be, it’s abundantly clear to everyone that asking you and your team to help us was a very wise move. So, again, thanks so much to you and your team.