Experience The Digital Life

Many businesses gather and utilize customer feedback in their business strategy to ensure the products and services they produce meet their customers’ needs. Integrating customer feedback helps with client communications and management, and in developing better products and services at the same time. We’ve identified three main ways to gather client feedback from your website…

Compliance is a component of business that no one wants to contend with, but it requires examination anyway. It’s perhaps why it’s getting such a nasty reputation: so many businesses and organizations fail to give it the proper attention, which it then gets short shrift, and then ends up becoming a costly issue in a…

As a key component under the aegis of the Customer Experience, Customer Communications Management, or CCM, is a way for enterprises to create, manage, and deliver customer communications across multiple computer-networked channels, which ensures a consistent, personalized customer experience. As is easily guessed, it lies in the same spectrum with Customer Relationship Management (CRM), which…

It has a history of frustrating both email security solutions experts and end-users alike with its wily-ness and adaptability to changing anti-spam measures through the years. But, where does spam proliferation stand in today’s security assessment? It’s still as problematic as ever, with up to half the world’s email being reported as spam, but with…

With security standing as the number one problem in computer networking, Windows Server 2016 steps to the plate with an OS platform that promises much deeper safeguarding of data and communication, and defenses against malicious cyber attacks and breaches. The new Windows Server enhances the security of virtual machines, applications, and data with better protection…

It’s hard to say exactly why so many businesses fail to take computer security seriously. There are many factors in play, such as the false feeling of security many Mac users have felt over the years, thinking they were more secure than PC and Windows users by default. But, the most common reason for the…

When was the last time you performed a risk assessment of your computer network? Or evaluated the security of your personal, networked devices? An analysis of more than 212,000 Cisco networking devices at 350 organizations across North America found that 73 percent of businesses have end-of-life devices (those no longer being sold or supported) operating…

Apple released a statement regarding the security content of iOS 10.1 on October 24 which breaks down the various security-flaw patches relating to Apple iOS 10 facets and apps the platform contains or works with.  The statement centers on Apple security updates and references the iPhone, iPad, or iPod versions the patches are available for,…

Don’t upgrade your mobile device to Apple iOS 10 just yet if you prefer PPTP connections for VPN. Apple iOS 10 does not support PPTP VPN connections nor will the pass-through work whilst tethering off a phone. This is the VPN method many use to access their systems externally, especially for Windows users, so for…

These days, most of your business likely exists in a purely digital format. The software, applications, and data that make up the bulk of your daily tasks and interactions with clients are created and stored on computers and servers. This offers a level of organization and ease of access that lets your staff work efficiently,…

Last month a new ransomware strain appeared called “Cry” or “CryLocker,” which uses PNG, or Portable Network Graphic image files to record target users’ information such as the encrypted files themselves, as well as their location, and then uploads an image of this data to an album on image-sharing sites such as Imgur.com. CryLocker was…

Configuring a mapped network drive to connect to SharePoint Online is a quick and easy way to use Windows Explorer to drag files into libraries, create folders, move and copy files, and delete multiple files at the same time. There are a few steps you’ll need to go through to get SharePoint set up, and…