Depending on their scope and impact on your workday, tech issues can take hours to resolve, if not days. In some cases, you may spend far too much time tracking down a problem, only to come up empty-handed in the end. In others, such as security breaches, you may not even know there is an…
Are your company processes aligned with the technology you have? Have you purchased different software for different things when one software could have been used for multiple things? Do you feel there are technological gaps or challenges not being appropriately addressed? Is your company providing its services or products in the most optimal way? Do…
Less than a year ago, the European Union instituted the General Data Protection Regulation (GDPR) to protect customer rights to data privacy. The regulation created quite a stir in May 2018 when it was enacted, and has recently created even more of a stir because the first fines for non-compliance have been levied. While the EU granted…
Citrix said the FBI warned them on Wednesday, March 6th that hackers compromised its IT systems and stole “business documents.” Citrix doesn’t know precisely which documents the hackers obtained nor how they got in. It’s suspected that this is a sophisticated cyber espionage campaign supported by a nation-state. The consequences of the Citrix security incident could affect a broader range of targets, as the company holds sensitive data for…
Have you seen a new application — Chromium — suddenly appear on your computer? It’s likely that if you did not intentionally download it, the app is malware that should be removed immediately. While Chromium is a legitimate product, hackers have been using it to deliver adware and potentially unwanted programs, redirect browsers to different…
In 2018, Dropbox announced it was shifting away from cloud-based services in favor of managing some of its data storage and application hosting itself. The company noted that while Amazon Web Services (AWS) initially allowed Dropbox to delay the purchase and maintenance of its own infrastructure, there were limitations and obstacles that prompted the switch….
Daylight Saving Time for 2019 starts on Sunday, March 10th. I’m sure you know how Daylight Saving Time (DST) works, but did you know not everyone in Canada observes this time change? Parts of British Columbia and Nunavut don’t observe DST, while a small part of eastern Ontario and most of Saskatchewan observes DST year…
Each year, around 61% of small businesses become the victims of a malware attack. While many small businesses may think no one would ever come after them because of their size, know that over half of the total global attacks hit small businesses and, for thieves, getting access to your systems is becoming increasingly lucrative. We’re collecting…
Many companies password protect their files and applications and for good reason. There are hackers trying every day to break into a system and obtain files and information. Most businesses are smart about applying passwords to protect their information. However, many of them fail to think about sharing them within the organization. Anything can happen…
Many companies are finally taking cybersecurity seriously and have implemented programs to meet their organization’s specific needs. Having a program in place, however, is only the first step. Measuring the effectiveness of a cybersecurity plan is equally important. There are several steps a company should take to adequately measure the effectiveness of their plan. How…
Managed IT Services is a transaction often required by businesses large and small in order to operate efficiently. It’s unfortunate that some owners and managers misinterpret the scale of services provided by a Managed IT Provider. To some extent, there is a contractual obligation toward the expected services, but there is also a simple limitation as to…
Technology is the backbone of every business from, the smallest family-owned retail store to the largest international corporations. Companies everywhere depend on their technology to help them to reach their goals and stay competitive in a rapidly growing marketplace. However, when you combine the importance of technology with the reality that it is continuously evolving,…
These days, everything is digital. We deal with data every day: from personal photos to…
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